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Please take a few moments to read these Configuration & Integration notes before beginning installation. This document contains important information regarding the proper configuration of your workstation and operation of RemoteView.
Important Notes
RemoteView Professional Windows 2.4 Release Notes
We recommend that all previous versions of RemoteView be completely uninstalled before installing RemoteView version 2.4.
-This software ships with demo licenses good for 30-60 days.
-No license files for RemoteView Professional and Desktop version 1.9.1 and below will work with RemoteView Professional, Analyst, and Desktop Version 2.XX series.
-Depending on configuration, Flex licenses issued for the 2.23.X series may have to be re-issued for 2.4.
-All customers must request a new permanent license after the demo license period expires.
-Certain systems with multiple MAC addresses or machine that have been cloned may not work properly with the default primary Hostid generated license key. If this occurs, please notify us and we will regenerate your hostid license based on one of the alternative hostid's.
-Changing a machine configuration may cause your RemoteView license to become invalid. Please call Sensor Systems' support concerning network changes or hardware changes to determine if they will affect your RemoteView license.
-RemoteView may not be compatible with all Graphics cards, especially older cards without adequate DirectX or OpenGL support or sufficient video memory.
-RemoteView requires a 24-32 bit visual setting (OpenGL requires 32-bit).
-Recommended virtual memory settings should be set to 1.5-2 times the the size of the largest image you are intending to export from RemoteView.
-Recommended 'TEMP and 'TMP' space should at least twice the size of the largest image viewed in RemoteView.
-The NITF2.0 specification states that the maximum character height is 38 pixels and the minimum character height is 10 pixels. If the operator specifies a font size outside the NITF limits then the text will automatically be scaled in the exported image to the legal NITF range.
-RemoteView 2.4is not compatible with older versions of the NTM Module. Please contact Sensor Systems for additional information.
-Placing a 'chipsizes.cfg' file in the '<RemoteView Install Directory>\Sensor Systems\RemoteView\siteconfig' with user/site specified chip sizes will populate the 'Fixed Size' menu in the Chip dialog. See the example file located in: '<RemoteView Install Directory>\Sensor Systems\RemoteView\chipsizes.cfg'
-Certain areas of context sensitive help may point to alternate locations. Should this occur, please use the root help menu to locate the help subject of interest.
-We recommend that you reboot your machine after installing RemoteView.
-RemoteView must be restarted when making changes to the elevation or tilepool settings in the Session Defaults for these items to take effect.
-RemoteView 2.4 was not intended to operate under Windows NT. Windows XP SP1 and above and Windows 2000 SP1 or above are the supported Operating systems.
-RemoteView catlog may extend the initial start time of RemoteView on certain systems.
-As of RemoteView version 2.4, panning and/or Roaming are now controlled by the middle mouse button/wheel-button.
-As of RemoteView version 2.4, holding the Shift key and performing a left click in the RemoteView overview window now control overview location selection.
Attention!
RemoteView 2.4 Default Mouse Functionality has changed slightly from earlier versions!
-Panning and/or Roaming are now controlled by the middle mouse button/wheel-button.
-To "jump" to a new location Press and hold the Shift key while clicking the left mouse button in the overview.
-Compatibility behavior for older two button mice is still available through "Session Defaults --> Presentation --> Two Button Mode". However some new functionality will not be available in two button mode.
Installing the Demo License:
- Install RemoteView by running 'Setup.exe'
- Start the application after RemoteView installation is completely installed.
- A RemoteView dialog box will appear prompting you to request a license if there is not
a license already installed.
- Select 'Yes' to bring up the RemoteView License Manager.
- Select the 'Install License' tab.
- There are two demo license located on the RemoteView Distribution CDROM. One license is for RemoteView Professional and the other is for RemoteView Desktop.
- Select the 'Import License' button.
- Browse to the RemoteView CDROM to locate the:
ProLic.txt for RemoteView Professional demo license.
DeskLic.txt for RemoteView Desktop demo license
- Once you have selected your license file, a 'License Terms' dialog box will appear. Read the license agreement and follow the prompts to complete the license installation.
Requesting a Permanent License for RemoteView:
- When your demo license expires, and you have purchased RemoteView or have a current maintenance agreement with Sensor Systems, you will need to request your permanent license. Start RemoteView and select 'License' from the 'HELP' pull down menu. Then select the 'Request a License' tab. Fill out the license form (ensure you click either the node-locked or FLEXlm Floating button at the bottom of the page) and select email request and/or print request. If you do not have email capability, fax your license request form to (703) 437-0039, Attention: Customer Support. Your permanent license will be emailed or faxed to you within 2 business days. When calling Customer Support about licensing issues, please have your purchase order number available.
- We have also provided, on the distribution CD under the 'Utilities' directory, a 'hostid.exe' program to extract licensing information on machines that do not have RemoteView currently installed.
If you have not purchased RemoteView and wish to do so, please contact RemoteView Sales at 703-437-7651 or email rvsales@sensor.com